Terms and Conditions

Effective Date: March 18, 2026

Welcome to Willy’s Complete Auto Repair. By using our website, services, or communicating with us, you agree to the following terms and conditions. Please read them carefully.

1. Services
Willy’s Complete Auto Repair provides automotive repair, maintenance, diagnostics, and related services in La Puente, CA. Service descriptions, pricing, and availability are subject to change without notice.

2. Appointments and Service

• Appointments are recommended to ensure timely service.

• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

• Customers are responsible for providing accurate vehicle information.

3. Payment

• Payment is due upon completion of service unless a prior arrangement or financing option has been approved.

• We accept cash, credit/debit cards, and approved financing plans.

• Any unpaid balances may accrue additional fees or interest as outlined in your financing agreement.

4. Financing

• Financing is available for eligible customers through approved plans.

• By using our financing options, you agree to the terms provided at the time of approval.

• All financing is subject to credit approval.

5. Warranty and Liability

• We provide warranties on parts and labor as specified at the time of service.

• Willy’s Complete Auto Repair is not responsible for damages caused by accidents, misuse, or improper maintenance after service.

• Liability is limited to the original service or repair performed.

6. SMS/Text Messaging
By providing your phone number, you consent to receive SMS messages regarding appointments, service updates, promotions, or other notifications from Willy’s Complete Auto Repair.

• Message and data rates may apply

• Frequency may vary

• You can opt out at any time by replying STOP

• For help, reply HELP or contact us

7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Willy’s Complete Auto Repair and may not be used without written permission.

8. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Limitation of Liability
To the fullest extent permitted by law, Willy’s Complete Auto Repair is not liable for indirect, incidental, or consequential damages arising from services, website use, or communications.

10. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes will be resolved in the appropriate courts located in Los Angeles County.

11. Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Willy’s Complete Auto Repair
127 S 2nd St # D, La Puente, CA 91744
Phone: (626) 392-5275
Email: [email protected]